Privacy Policy & Cookies

Βεβαίως — έτοιμο ολόκληρο με Spirit and Soap.

Privacy Policy

This Privacy Policy describes how Spirit and Soap collects, uses, and shares your personal information when you visit or make a purchase from spiritandsoap.com.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies that are installed on your device.

As you browse the website, we may also collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with the website. We refer to this automatically collected information as Device Information.

We collect Device Information using technologies such as:

Cookies
Cookies are data files placed on your device or computer and often include an anonymous unique identifier.

Log files
Log files track actions occurring on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels
These are electronic files used to record information about how you browse the website.

Cookies

Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, keep products in your cart, process checkout, and understand how visitors use our website.

Cookies may be used by:

  • Shopify

  • Google Analytics

  • Meta / Facebook Pixel, if enabled

  • payment providers

  • shipping or delivery services

  • marketing or analytics tools connected to our Shopify store

You can disable cookies through your browser settings. However, some parts of the website may not work properly without cookies.

Order Information

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

  • your name

  • billing address

  • shipping address

  • email address

  • phone number

  • payment information

  • order details

  • delivery information

This is called Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • process and fulfil your order

  • process payments

  • arrange shipping and delivery

  • provide invoices and order confirmations

  • communicate with you

  • respond to your questions or requests

  • screen orders for potential risk or fraud

  • provide customer support

We use Device Information to:

  • improve and optimize our website

  • understand how customers use our website

  • measure the performance of products and pages

  • help detect potential risk, fraud, or security issues

Sharing Your Personal Information

We share your Personal Information with third parties that help us operate our store and provide our services.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

We may also share information with:

  • payment providers

  • shipping and delivery companies

  • analytics services such as Google Analytics

  • advertising platforms such as Meta / Facebook, if enabled

  • service providers who help us operate our business

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

Google Analytics

We may use Google Analytics to help us understand how visitors use our website, including which pages and products are viewed most often.

Google Analytics helps us improve our website, products, and customer experience.

Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may use your email address to send you updates, offers, product news, and promotional content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us.

Your Rights

If you are located in the European Economic Area, United Kingdom, or another region with applicable data protection rights, you may have the right to:

  • access the personal information we hold about you

  • ask that your information be corrected or updated

  • request deletion of your personal information

  • object to or restrict certain processing

  • request a copy of your personal information

To exercise these rights, please contact us using the email below.

Data Retention

When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information, except where we are required to keep certain information for legal, tax, accounting, or business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any changes will be posted on this page.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a request, please contact us at:

Spirit and Soap
Email: teloniaromatherapy@gmail.com
Website: spiritandsoap.com