This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from spiritandsoap.com.
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Cookie declaration:
COOKIE NAME | PROVIDER | DURATION | PURPOSE |
woocommerce_cart_hash | WooCommerce | session | Helps WooCommerce determine when cart contents/data changes. |
woocommerce_items_in_cart | WooCommerce | session | Helps WooCommerce determine when cart contents/data changes. |
wp_woocommerce_session_ | WooCommerce | 2 days | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |
woocommerce_recently_viewed | WooCommerce | session | Powers the Recent Viewed Products widget. |
store_notice[notice id] | WooCommerce | session | Allows customers to dismiss the Store Notice. |
asp_transient_id | www.spiritandsoap.com | 7 days | Unique ID that identifies the user’s session. |
pll_language | Polylang | session | Used by Polylang to store language settings. |
_gid | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | |
_gat | 1 day | Used by Google Analytics to throttle request rate. | |
_ga | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
- Log files track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, email address, phone number and payment information (including credit card details and PayPal account information). This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you.
- Screen our orders for potential risk or fraud.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website.
SHARING YOUR PERSONAL INFORMATION
We also use Google Analytics to help us understand how our customers use spiritandsoap.com. Google Analytics helps us identify the number of visitors to the site, and the most popular pages and products.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us at [email protected].